* Reviews staff’s job performance on a continuous basis. * Coaches, monitors, and develops table games floor supervisors and pit team members for improved performance. * Monitors the performance of team members in order to ensure smooth and efficient gaming operations in accordance with the established policies and procedures of Viejas Casino.
Evaluates guests’ play through established rating system and tracks the win/loss performance of the games. Monitors the activity on the games and enforces compliance with policies/procedures and gaming regulations. Responsible for the supervision and performance of the floor supervisors, dealers, and other team members in the pit area.
